DuoRadio Player - Support

Streams are run by the stations themselves and they go offline, move or change address from time to time. Try again a little later, or pick another station. If it was a station you added yourself, check the stream address. Some stations only stream in certain countries and may not play where you are. If one will not play, try another. No login is needed.

No. No login is needed, and DuoRadio Player does not ask for any.

A few streams, such as some encrypted ones, play in compatibility mode. DuoRadio Player tells you when that happens. In compatibility mode there is no equaliser, rewind or recording, and no loudness boost. Another station, or the same station at another time, may play normally.

Yes. In the stations browser, choose to add a stream and enter its direct address (http or https). Playlist files such as .pls and .m3u are not supported, so use the address of the stream itself. Only add streams you have permission to listen to.

A few stations still stream over plain http and have no secure address. DuoRadio Player plays them because they are the only way to hear the station, and it is only audio. Nothing about you is sent beyond what any web request sends, such as your IP address.

Logos are fetched from the station's own website or a public logo host, and not every station has one. A station without a usable logo shows a letter badge instead. The station itself is not affected.

DuoRadio Player keeps the last five minutes of the station you are listening to. Use Back 30 seconds, or Previous track to replay the song that just played, and Live to jump back to now. When you are behind live, the display says so, and tapping it takes you back to live.

In the Files app, under DuoRadio. You can also open Recordings from the More menu in the app. Recordings are for your own personal listening. They stay on your device, and we never receive them.

No. You choose when to record, with the record button, or you can save the last five minutes of a station as a clip from Recordings. There is no automatic or scheduled recording.

Open it flat and the radio fills the screen. Fold it part-way and the visualiser takes one half while the radio sits on the other. Stand it in a tent and the radio turns to landscape and fills the screen; Settings lets you choose what tent mode shows. On the cover display the click-wheel player fills the screen.

The radio sits on the left half of the screen, with the visualiser backdrop and the buttons on the other half. In right-to-left languages it is mirrored.

No. DuoRadio Player is built for the iPhone Duo, and it works just as well on any iPhone and on iPad.

In Settings, switch off the analogue tuning effect. Station changes then use a plain short fade instead of static and a tuning sweep.

The sleep timer is part of Unlock everything. Open it from the radio, choose 15, 30, 45, 60, 90 or 120 minutes or set your own, and extend it any time. The volume fades out over the final minutes, and you can choose how long the fade is in Settings. The time left shows on the radio and in a Live Activity.

Open Settings and choose a Loudness boost. It raises the level of the stream, with a limiter to protect it from distorting. Streams played in compatibility mode are not boosted.

An optional effect, off by default, that adds a faint reflection of what the camera sees to the glossy surfaces. DuoRadio Player asks for camera permission only when you switch it on. The pictures are processed on your device, are never saved or sent, and the camera stops when you switch the effect off.

DuoRadio Player is free with the click-wheel player, one visualiser and up to five favourites, without the equaliser or the sleep timer. Unlock everything is a one-time in-app purchase that adds every radio style, every visualiser, the equaliser, the sleep timer and unlimited favourites. It is not a subscription.

In DuoRadio Player, choose Restore Purchases to bring Unlock everything back on a new or reset device. Purchases are handled entirely by Apple, and for a refund use Apple's Report a Problem page.